People at The Think Tank

Liam is a founding Director of The Think Tank and has worked in marketing for more than 25 years. Starting his career as an Account Executive in one of the UK’s leading Sales Promotion Agencies, Liam has worked in above-the-line and research agencies before setting up The Think Tank with his business partner, Shaun, in 1993.

Gaining a wide range of experience across many marketing disciplines, Liam has worked with a variety of leading brands including Kodak, British Midland, WorldPay, Hertz, Woolworths, Kwik Save, Castlemaine XXXX, Formica, OKI Printing Solutions, Nespresso, Asendia and AkzoNobel.

Liam heads up the Client Services team at The Think Tank delivering the strategic direction for our clients and managing the development of existing and new business.

Email Liam: liamb@thinktank.org.uk

Liam Bateman
Managing Director

Shaun Madle founded The Think Tank in 1993 with Liam Bateman and is a Non-Executive Director of the agency. He began his career as a designer/typographer and went on to lead creative teams in several large London advertising agencies. He has worked in the creative industry for almost 35 years, across a diverse range of sectors.

Previous clients have included the Orient Express, DAKS, Russell & Bromley, Perpetual Unit Trusts, Alitalia Airways, Data General, Alderwick Peachell, Simpsons of Piccadilly and Robert Walters.

Shaun Madle
Director

Jo is a media relations specialist with extensive B2B and consumer experience.

Having worked with a number of large retail clients and global multinationals, as well as advertising and media agencies, Jo now leads The Think Tank PR team.

When she's not on the phone to various publications around the world, you'll find Jo honing her Fine Art skills and exhibiting paintings across London, Europe and the US.

Jo Wilmot
Board PR Director

Since joining The Think Tank in 2008 Dragana has worked on a number of key accounts across the technology, logistics and built environment sectors.

Her skills and knowledge are rooted in business to business communications and she has extensive experience in delivering complex integrated marketing campaigns. Supporting the marketing needs of a wide range of clients, Dragana has planned and implemented many online and offline strategies both in the UK and across the EMEA region. 

Away from work she mostly spends time with her little boy, getting to know the world of superheroes and Lego creations (something that comes in handy at work from time to time...).

Dragana Knezevic
Board Account Director

With a MediaLab Arts BSc, Paul is responsible for growing the digital side of the business.

He initially designed and developed Flash websites and CD-ROMs in the early years, before becoming the Digital Director and overseeing all the digital projects The Think Tank produces, from Parallax websites to After Effects Video Production.

Paul has two beautiful young children, so his spare time is mostly consumed by them. However, if he does get a minute to himself, he loves to play football (well) and golf (badly).

Paul Stroud
Head of Creative

Ros has been working in client services for over 20 years. For the last 5 years she has helped clients succeed in bringing in conversions from their paid search and paid social campaigns, hand in hand with identifying and driving their SEO programmes.

When Ros isn’t at work she still enjoys making dough, for Friday night pizzas or the odd sourdough loaf. Ros tries to burn off all the carbs as a (fair-weather) park runner, a volunteer with the Scout Association and long rambles with her family and their cute cocker spaniel Luna.

Ros Rowlatt
Head of Paid Media

After a misspent youth as a bard, Sam wheedled his way into the world of advertising where he swapped song writing for ad writing. He cut his teeth as a copywriter on brands like Marston’s, Vanarama, Ladbrokes and Cafédirect.

When he’s not writing copy, Sam spends most of his spare time herding his rabble of young children. Occasionally he finds time to read a good book or watch his beloved Aston Villa. 

Sam Jolly
Head of Content

Kelly-Anne started as a Senior Account Manager at The Think Tank in 2005 and has since taken on the role of Account Director, managing major B2B accounts, offering bright ideas and pearls of wisdom to clients and colleagues alike.

Away from her desk, Kelly-Anne's two little ones keep her busy - but she still finds time to make the office's favourite banana cake every now and then.

Kelly-Anne Steenbok
Senior Account Director

Henry works across B2B accounts in the manufacturing and construction industry, with a focus on associations and trade bodies. From his background in hospitality and events PR, Henry introduced The Think Tank’s first-ever craft brewing client.

A University of Leeds graduate, Henry's previous experience includes working for the Conservative Party, under the formidable presence of the Rt. Hon. Eric Pickles MP, and a publishing house. A native Londoner, Henry enjoys the finer things in life, in particular good food, fine wine and Havana cigars.

Henry Rubinstein
PR Senior Account Director

Magda is responsible for the day-to-day operation and management of the office.

Her main responsibilities within The Think Tank cover HR and financial management functions, including invoicing, supplier controlling and space and facilities management, along with providing administrative leadership to the Directors.

She has more than 15 years of professional experience in administration, with an emphasis on sales support, finance, and facility management.

In the past, Magda studied Accountancy and Financial Advisory, and has a Master’s Degree in Marketing and Management from Koszalin University of Technology.

Magda Whitley
Office Manager and Finance

After completing her BSc honours degree in Sociology and Criminology, Faye decided to take a somewhat different career route, finding herself working in a variety of creative marketing agencies. At The Think Tank, Faye works on a range of projects across our key accounts, with expertise in everything from planning and budget management to full campaign delivery.

In her spare time, Faye is a keen musician, playing grade 8 piano and even dusting off her drum kit from time to time. Faye also spent 15 months working and travelling around the world after graduating before adult responsibilities and the prospect of a career in marketing came a-calling. 

Faye Dunnill
Senior Account Manager

Justina – or Juste, for short – is happiest when juggling large-scale integrated projects for top-notch software and technology brands. With 10 years’ experience at localization and marketing agencies, she enjoys finding creative, practical solutions to her clients’ communications challenges.

Juste is also a part-time student at the Open University where she is learning the secrets of technology management and innovation.

When she’s not in the office or the library, Juste spends her time exploring heritage sites, avidly devouring audiobooks and attending to her beloved collection of indoor plants.

Justina Jackune
Senior Account Manager

Before arriving at The Think Tank, Chloe spent 5 years working in PR for luxury fashion and lifestyle brands both in-house and agency-side. Some of her previous clients include T. M. Lewin, PANDORA and Guess. Chloe brings expertise in media relations, social media and influencer liaison as well as experience collaborating with organisations like Soccer Aid and the Welsh rugby team.

As PR Account Manager, Chloe’s focus at The Think Tank is on developing media relations for our clients alongside building creative strategies to ensure each brand is at the forefront of their sector.

Outside the office, Chloe can usually be found at the gym. As a qualified level 3 PT, she loves trying out new class concepts at London’s many gyms. When not feeling the burn, Chloe loves hosting dinner parties and experimenting in the kitchen, a notorious feeder, she has never knowingly under-catered.

Chloe Hodson
Senior PR Account Manager

Alex joined The Think Tank with over 12-years’ experience in the creative field working for an array of business all over the globe. With a Degree in Graphic Design and a Masters in Illustration, Alex places conceptual thinking at the heart of everything he does.

Outside The Think Tank, Alex can be found perusing one of London's many art galleries or watching live music with friends.

Alex Piddington
Senior Graphic Designer

Jay is a Graphic Designer with over 15 years of experience and a BA (HONS) in Graphic Design. He has worked for a wide range of clients from smaller startups to some of the biggest global brands. Whether it be print or digital, conceptual thinking is always at the forefront of his mind. 

When he's not in work mode, as well as spending time with his two children, Jay enjoys star gazing, photography, cooking and cheering on Chelsea FC.

Jay Boyd
Senior Creative Designer

After several lost years at school drawing arcade logos and characters from Sonic to Street Fighter 2, David finally listened to his art teacher and got himself to art college to do something productive.

After graduating with a BA in Graphic Design, he started his career at a magazine in Birmingham, before moving to Melbourne and taking the plunge going freelance and combining his love for travel with design.

In 2010, David decided to move to London and worked independently on clients from Warner Brothers, Harry Potter, City Airport to The Times Travel magazine - and he's been in London ever since!

David is a long suffering Birmingham City fan who loves experimenting in the kitchen and riding the motorbike that his girlfriend affectionately calls his 'mistress'. At least he thinks it's affectionate...

David Turner
Senior Creative Designer

Jasmine is an Account Manager at The Think Tank, working across multiple accounts.

After graduating with a BA Honors in History, Jasmine kickstarted her career at a marketing agency. Prior to joining The Think Tank, Jasmine managed clients within the financial services industry covering areas including branding, campaigns and bespoke collateral creation.

In her spare time, she enjoys long walks with her labradoodle, Millie (especially ones that end in a pub…). She can also be found in London’s many museums, getting her history fill!

Jasmine Brown
Account Manager

Since joining The Think Tank in early 2022 as a PPC and Paid Social Manager, Laura has worked on end-to-end campaigns covering everything from client management to strategy, set-up and activation for a number of key accounts. 

She has extensive knowledge of campaign strategy, planning and reporting on specific KPIs on all digital platforms. 

When she's not at work, Laura enjoys spending time with her partner, two children and her cat. She's currently directing a play for a small theatre in Hertford.

Laura Ilica
PPC and Paid Social Manager

Karen brings over 10 years' experience as an ideas-led, award-winning creative in Art Direction and Graphic Design.

From concept to creation, Karen has worked on fully integrated ad campaigns; photo shoots (in both Art Director and photographer roles); branding and identities; direct marketing; branding communications and corporate literature; digital online ads; film editing for TV ads and short films; and direction of VOs and sound dubs.

Previous clients include Ford Direct, Citi Bank, BBC Motion Gallery, MSN and Hewlett Packard, to name but a few.

Karen Caines
Art Director

Previously working as an independent freelancer and then at a marketing agency in central London, Ralph has a varied background in graphic design, video production, and technical computing. His particular specialities are in Photoshop, with over 15 years of experience in pixel pushing, and motion graphics. 

Outside of work, Ralph can typically be found honing his geekery skills in various disciplines ranging from experimental electronic music, visual effects, photography and astronomy.

He is also a moderately dab hand in the kitchen, and enjoys travelling around Europe, immersing himself in exotic cultures, cuisine and cinema, as well as trying his hand at bouldering, and failing, ungracefully.

Ralph Brian
Digital Content and Motion Graphic Designer

Becky originally joined The Think Tank back in 2016, before taking a year off to complete a Masters. Naturally, she couldn’t resist the call of B2B marketing and has now returned to her role as copywriter, working alongside Sam, Olivia and Jesper. With 7 years of experience creating content for both B2C and B2B audiences, Becky helps write, plan and post content on behalf of a wide range of clients.

When she’s not on East Midlands trains to London, Becky is either climbing, playing PS4 or eating blue cheese.

Becky Walker
Senior Copywriter

Tyler graduated from Kingston University with First-Class Honours in Software Engineering. As The Think Tank’s dedicated WordPress Developer, he brings a host of technical capabilities to the company, including expertise in WordPress, SASS, CSS and JavaScript. Involved in all aspects of web development from front-end styling to database management and APIs, Tyler is currently honing his skills in disruptive JS frameworks such as React, NextJS and Express.

If all that jargon has your head spinning, then all you really need to know is that Tyler is a dab hand on a computer. His favourite TV show is Breaking Bad and his football team (for better or worse) is Manchester United.

Tyler Watts
WordPress Developer

Keen for new challenges and adventures, Samantha left her Canadian hometown to move to London and join The Think Tank in late 2021. Before crossing the pond, she spent 5 years in a fast-growing agency where she had the opportunity to lead exciting, national and international campaigns involving social media, influencer marketing and PR. As a passionate advocate, notably for Women’s rights and LGBTQ+ issues, Sam thrives by working on projects with a meaningful cause.

When not at work, you can find Sam making her way through her bucket list of London restaurants, Facetiming her cat back in Canada or planning her next holiday (she is the queen of budget travel, after all!).      

Samantha Williams
PR Account Manager

As PR copywriter at The Think Tank Alison works closely with the PR team, producing thought-provoking press articles, deep-dive reports and white papers for clients.

An experienced business journalist, Alison has been Features Editor at Retail Week, Editor at eDelivery, and as a freelancer wrote extensively across many B2B titles including The Grocer, HR Magazine, Design Week and Drapers.

When the weekend comes Alison gets stuck into beautifying her Brighton garden, cycling on the South Downs and knotting herself up in adventurous yoga poses. 

Alison Clements
PR Copywriter

Dale has a wealth of experience working within the B2B built environment sector and has worked on a wide range of clients over the years – anything from off-grid energy to luxury skylights.

With his background as a journalist, having spent three years at a national news agency, Dale has fine-tuned his story-telling skills and has a sharp eye for news. When he’s not drafting top-notch copy for clients, he enjoys getting to know the movers and shakers within the industry and developing relationships with trade journalists.

In his downtime, Dale enjoys indoor rock climbing (bouldering to be specific), and is partial to a scenic walk with his trusty camera. 

Dale Maycock
PR Senior Account Manager

Having gone back to university for a MA in Events Design and Management, Paula joined The Think Tank as soon as her classes were over. She had worked with us in the PR team during her placement year and enjoyed it so much she came back, but this time in the marketing team. Paula assists account managers on a range of projects and clients.

Paula spends all of her free time playing, watching or thinking basketball. She has played the sport since the age of 5, and after playing for Bournemouth University during her undergrad, she was not ready to give it up. She is either practicing with her team or out on the courts with friends.

Paula Pralus
Senior Account Executive

After moving to London from Derby with a Digital Marketing Apprenticeship under her belt, Ailish joined The Think Tank team.

Twitter-loving Ailish manages social media for a range of clients across multiple platforms as well as running digital advertising campaigns.

When not at work, you'll either find Ailish in her local Wetherspoons developing her newfound love of gin or, if she's at home, she'll be following all things ice hockey and binging the latest series on Netflix.

Ailish Baird-O'Connell
Junior PPC Manager

Philippa is a creative and collaborative graphic designer with over 15 years experience in delivering digital and print materials for a variety of clients and campaigns.

She is always keen to expand her experience within the industry and enjoys learning new skills.

Philippa's interests include travelling, hiking, tennis and it'll come as no surprise to learn that as a creative, she loves different types of arts and crafts.

Philippa Read
Creative Designer

Jesper joined The Think Tank in January 2022 after a move from Los Angeles. His background is in music and fiction writing. He earned his Master's in Writing and Literature from Bennington College, and his poetry and short stories have appeared in a broad range of publications. He enjoys museums, Denmark Street's guitar shops and London's bookstores. 

Jesper Andreasson
Copywriter

With a reputation for being a great talker, it’s no surprise that Liv’s passion for words translates on to paper. After graduating from Royal Holloway, University in London with a BA degree in English Literature, she realised her love of research and writing could be put to good use as a copywriter… and the rest is history.

When Liv isn’t busy tapping away at her keyboard and producing content, she can be found in her kitchen experimenting with new cuisines and singing jazz and blues (at the same time, naturally). There’s nothing she enjoys more than immersing herself in the Dickensian world at the end of a long working day, or alternatively, scrolling through pictures of cats on Instagram.

Olivia Close
Junior Copywriter

Eager to join the world of marketing, Ashleigh started work within the media industry whilst still at university completing her undergraduate degree in Media Communications. This passion saw her continue to freelance whilst studying for her Master’s degree in International Marketing.

In her role as Digital Account Executive, Ashleigh relishes the opportunity to exercise her love for analytics and for PPC.

When she’s not mastering the art of computer coding, she can be found out on the town sipping cocktails, bopping to 90s R&B or immersing herself in theatre. A great believer in balance, she always makes time settle down in front of the television to binge-watch her beloved Friends, with a bowl of her latest culinary triumph in hand.

Ashleigh Dowman
Digital Account Executive

Hailing from South Wales, Meg left home to study History at Loughborough University before completing a Master’s degree in the same subject at the University of Leicester. Stepping away from the past and into the here and now, Meg joined The Think Tank’s PR team in September 2021 as a Junior Account Executive.

When she’s not at work, Meg enjoys exploring London’s abundant sites of historical interest, its vintage shops and its gin bars (plural).

Megan Duncombe
Junior Account Executive